Privacy Policy for Secure Hook

Introduction

This Privacy Policy explains how Secure Hook collects, uses, stores, and protects personal information when you use our website, web panel, mobile applications, and device management services. By using Secure Hook, you agree to the practices described here.

Information We Collect

How We Use Information

• We use information to create and manage accounts, enroll and administer devices, enforce policy restrictions, generate audit logs, provide support, troubleshoot issues, and improve service performance.
• We may use anonymized or aggregated usage data to understand product quality and prioritize future improvements.

Information Sharing

We share information only when necessary with hosting providers, cloud storage providers, messaging providers, analytics tools, and lawful authorities. We require partners to handle data with appropriate safeguards and only for permitted service purposes.

Security

We apply reasonable technical and organizational controls to protect data from unauthorized access, misuse, alteration, or loss. No system is completely risk free, so users should also keep their account credentials secure.

Retention and Deletion

We retain data only for as long as it is needed to operate Secure Hook, comply with legal obligations, resolve disputes, and maintain security records. Authorized users may request deletion or account closure through the support channels made available by Secure Hook.

Your Rights

You may request access, correction, or deletion of your personal information, subject to applicable law and valid business or security requirements.